Last updated 2026
Cancellation & Refund Policy
Written plainly. If anything here is unclear, message me and I will explain it.
We understand that travel plans change. This policy explains exactly when cancellations qualify for a refund, how monument tickets and hotel bookings are treated, and what happens in the event of a no-show. If anything below is unclear, message Kamran directly — every case is reviewed personally, not by an automated system.
1. Cancellation Timeline & Refund Table
Refund eligibility for the guiding portion of your tour is based on how much notice is given before your scheduled start date:
| Notice Given | Refund (Guiding Fee) |
|---|---|
| 14+ days before tour | Full refund, minus any non-recoverable third-party costs already paid |
| 7-13 days before tour | 75% refund of guiding fee |
| 3-6 days before tour | 50% refund of guiding fee |
| Less than 72 hours | Non-refundable, guiding fee retained |
Deposits held for pre-purchased items (entry tickets, hotels, internal flights) are treated separately, as detailed below.
2. Government Monument Tickets
Taj Mahal, Agra Fort, and other monument entry tickets are issued by the Archaeological Survey of India and are non-refundable and non-transferable once purchased, regardless of cancellation timing. Once your itinerary is confirmed and tickets are booked on your behalf, this cost cannot be recovered under any circumstance except official monument closure.
3. Hotel Bookings
Where hotels are booked on your behalf, refund eligibility follows the individual hotel's own cancellation policy, which is shared with you at time of booking. Many properties allow free cancellation up to 24-72 hours before check-in, while others (especially peak-season or heritage properties) may be non-refundable.
4. Transport & Drivers
Private vehicle and driver bookings follow the same tiered timeline as the guiding fee (see Section 1) if cancelled independently. If cancelled as part of a full tour cancellation, the vehicle refund follows whichever is more restrictive between the driver partner's terms and our own timeline.
5. Custom Multi-Day Itineraries
For multi-day custom itineraries (Golden Triangle, Rajasthan Grand Circuit, and similar), the deposit is typically 25-30% of the total package and is used to secure hotels, tickets, and drivers in advance. Cancellations within 14 days of the start date may forfeit this deposit proportionally to costs already committed on your behalf; the remaining balance follows the Section 1 timeline.
6. No-Show Policy
If you fail to arrive at the agreed meeting point within 45 minutes of the scheduled start time without prior communication, the tour is treated as a no-show and is non-refundable in full, including any pre-purchased monument tickets. Please message us immediately if you are delayed — we will always try to accommodate reasonable adjustments.
7. Weather & Monument Closures
If a monument is officially closed by government authorities (including the standard Friday closure of the Taj Mahal, if a tour was mistakenly scheduled that day), or if severe weather makes travel unsafe, we will reschedule at no additional cost wherever possible, or issue a full refund for the affected portion of the tour.
8. How to Request a Cancellation
Message Kamran directly via WhatsApp or email with your booking details and cancellation reason. Requests are timestamped upon receipt and reviewed personally within 24 hours — no cancellation is processed by an automated system.
9. Refund Processing Time
Approved refunds are processed within 7-10 business days via the original payment method (bank transfer or WhatsApp Pay). International bank transfers may take slightly longer depending on your bank's processing times.
Email: info@theindiaunscripted.com
theindiaunscripted@gmail.com
Phone / WhatsApp: +91 72170 77164
- WhatsApp and phone
- +91 72170 77164
- theindiaunscripted@gmail.comAlso reaches me at info@theindiaunscripted.com
- Based in
- Agra, Uttar PradeshGuiding across India